Stéphanie Sauvé
- 5 juil. 2018
Comment mesurez-vous l’expérience client et employé ? Est-ce vraiment une priorité pour vous ?
Comment mesurez-vous l’expérience client et employé ? Est-ce vraiment une priorité pour vous ? Je vous propose de prendre le temps de faire une bonne évaluation de votre entreprise, de votre image de marque ainsi que de l’importance que vous accordez autant à vos clients que vos employés. Avec toute la concurrence qui existe sur le marché, il faut être attentif aux attentes concernant l’excellence du service ainsi que la personnalisation de l’expérience utilisateur-client. Il
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